KB ID : JKB0038


Summary :

 

This article describes the steps to followed when customer request for Price reduction for a higher quantity he is planning to place.

 

Solution :

 

  1. Inform customer that the prices on our app are as per the market whole sale price.
  2. And the price we have on the app will be the final price including delivery charges and Tax.
  3. Create Ticket - > Copy Category team on the ticket.

 

Important : Inform customers at the end of each call for any additional questions or require further clarification, please, do not hesitate to call us at  +918880188801